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Welcome to the JaroGO Support Center

We’re here to help you get the most out of your JaroGO experience. Whether you have a question, found a bug, or need assistance with your account, our team is ready to assist you.

Contact Us

For direct support, please reach out via:

Email: support@jarogomedia.com

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM (EST)

We aim to respond to all inquiries within 24–48 business hours.

Report a Bug

If you encounter a technical issue:

  • Take a screenshot or screen recording of the problem.
  • Email us at support@jarogomedia.com with:
    • Your device type and OS version
    • Your JaroGO app version
    • A brief description of the issue

Feedback & Suggestions

We value your input. Send your ideas for improving JaroGO to support@jarogomedia.com with the subject “Feedback.”